The following Privacy Policy (hereinafter the “Policy”) governs the manner in which Arabian Gate Business Setup and its affiliates (collectively known as “Arabian Gate”) collect, use, maintain, and disclose personal information and explains how you can access your own personal information.

This Policy applies to personal information and aggregated information we collect on this Arabian Gate website https://arabiangate.ae/  (hereinafter the “Website”), which must be read in conjunction with the Website’s Terms of Use.

Where this Policy refers to “we”, “us”, and “our”, we mean Arabian Gate, and where this Policy refers to “you” and “your”, we mean the user of the Website.

By viewing or using the Website and obtaining any goods or services from us, you agree to this Policy. If you do not agree to this Policy, you must refrain from using or accessing the Website.

1. Information Collection and Usage

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We may gather two types of information about you:

(a) Personal Information

Personal information including, but not limited to, your name, address, phone number, email address, date of birth, and payment information, which may be collected from you when you voluntarily provide the same through methods such as:

Registering and creating a membership account;

Participating in surveys and other promotions available on the Website;

Communicating with us through the Contact Us information provided on our Website or through the Customer Service Live Chat or via telephone;

Interacting with us on our social media platforms (such as Facebook, Instagram, Twitter, LinkedIn) or Website;

Other sources such as third parties where it is reasonably necessary for our normal business practices to do so.

(b) Aggregate Information

Aggregate information is generated by Arabian Gate’s systems, which is not directly related to you personally. Whenever you interact with Arabian Gate Products and/or Services, we automatically receive and record information and data on our server logs from your browser or device, which may include your IP address, device identification “cookie” information (please see below under “Cookies and Tracking”), the type of browser and/or device you’re using to access our Services, and the page or feature you requested. Arabian Gate uses this data to improve our Products and/or Services – for example, we learn how to best design the Website for visitors and understand what Products and/or Services you may prefer, and we can use that knowledge to improve the user experience for our customers.

Failure to provide necessary personal information when requested may result in certain services not being available to you. Arabian Gate may collect additional information from you in relation to promotions, and also any information you provide when corresponding with Arabian Gate, such as through Customer Service Live Chat and participation in surveys.

2. Disclosure of Information

Arabian Gate may disclose Personal Information about you provided you have granted authority for the following:

1. a) To disclose with our affiliates worldwide, licensees, and joint venture partners for the purposes described in this Privacy Policy;
2. b) Any information that it gathers about you to third parties for the purposes of providing you with services that you request;
3. c) Aggregate tracking information and other information that does not personally identify you to third parties;
4. d) Your personal information to third parties, when Arabian Gate believes in good faith that it is required to do so by law or legal process; or
5. e) Your authorized personal information to third parties which shall be obtained at the time of collecting the information from you.

3. Use of Information

Arabian Gate shall use the personal information it collects:

1. a) To verify your identity and assist you if you forget your password or login details for any of Arabian Gate’s registration services;
2. b) To assist in providing the services requested by you;
3. c) To provide further information to you about other websites and services which Arabian Gate considers may be of interest to you;
4. d) For future marketing, promotional, and publicity purposes, including to carry out direct marketing, market research, and surveys;
5. e) For internal purposes, development, and administration of our sites, data analytics, and compliance with our legal obligations, policies, and procedures;
6. f) For ensuring that you are shown the information that is most relevant to you and your interests;
7. g) To prevent and detect any misuse of, or fraudulent activities; and for any other use that you authorize.

4. Cookies and Tracking

This Website uses a “Cookies and Tracking” file that is transferred to your computer’s hard drive, which can identify details of your IP address, operating system (e.g., Microsoft Windows, Mac O/S, Linux), browser (e.g., Internet Explorer, Safari, Firefox, plus the version of the Browser), locale (to determine which country you are accessing the Website from), and other user information (e.g., your username).

Arabian Gate may use the information generated by cookies to:

Track traffic patterns to and from the Website;

Ensure any advertising is being shown to the most appropriate person; and enable you to enter the Website and use certain services and to visit registered user-only areas of the Website.

Should you wish to refuse to accept cookies, you may choose to disable them in your browser and/or delete cookies from your hard drive. It is not a necessity to have cookies turned on to use the Website; however, you may require cookies to log on to the Website and to access personalized or secure content on the Website. Some web pages may not function properly if the cookies are disabled.

Arabian Gate’s use of Google Analytics is in compliance with Google’s Terms of Service and this Privacy Policy. The information generated by Google Analytics, including the user’s IP address, shall be transmitted to and stored by Google on servers in the United States. Information collected through Google Analytics does not include and is not linked to any personal information. Google shall not share the collected information with other Google products and tools. Information collected permits evaluation of the use of this Website, analysis of user behavior, and improvement of user’s experience with the Website. To obtain more information about how to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

5. Content Providers, Advertisers, and Partners

This Privacy Policy shall not be applicable to other third-party websites to which we may link or to other companies or persons who may be listed as third-party contacts or suppliers on this Website. Arabian Gate is not responsible for the data collection practices, privacy policies, or the contents of other websites other than this Website, including any other websites that are accessible via a link from this Website. You should contact the operators of that particular website(s) directly should you wish to inquire about their privacy practices and policies before providing your personal information to any third party.

6. Opting In and Out

Should Arabian Gate’s intended collection, use, or disclosure of your personal information be outside the collection, use, or disclosure set out in this Privacy Policy, Arabian Gate shall provide you the option to:

1. a) Opt-out and neither receive certain services nor participate in certain interactive areas; or
2. b) Opt-in to agree to be contacted by Arabian Gate in relation to certain matters such as notification of new features to the Websites, beta testing, or promotional activities.

7. Protecting Your Personal Information

The security of your personal information is important to Arabian Gate. We recognize industry standards and practice appropriate administrative, technical, and physical security safeguards to protect the personal information you provide on this Website against accidental, unlawful, or unauthorized destruction, loss, alteration, access, unauthorized disclosure or use, and other unlawful forms of processing. In order to protect your personal information, we use several security techniques including secure servers. All your personal information, including your credit card details, is encrypted before leaving your browser, using industrial-strength TLS 1.2, ECDHE_RSA with X25519, and AES_128_GCM.

8. Disclosure of Information Overseas

We may be required to transfer your collected personal information to countries other than the country in which you originally provided the information. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, Arabian Gate shall protect that information as described in this Privacy Policy. We may also disclose your personal information as required or permitted by law to law enforcement agencies, regulatory authorities, and governments for security and customs purposes.

9. Holding, Correcting, and Updating Information

Your information shall be collected and managed for the purposes stated in this Privacy Policy. Arabian Gate may allow other third parties to have access to your information, but only for the purposes set out in this Privacy Policy. Arabian Gate shall take necessary measures to ensure that your information is treated securely and in accordance with this Privacy Policy.

We offer you the ability to correct or change the information collected at any time and as often as necessary, with the exception of certain data fields that are restricted and shall be marked as such on your account – for example, your country of residence. Where you wish to amend a restricted data field or if you have any questions about how Arabian Gate services work

10. Acceptance

By using Arabian Gate website, you signify your acceptance to this Policy.

11. How to Contact Us

If you have any questions or comments regarding our privacy practices, you may opt to contact us via https://arabiangate.ae/contact/.